What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

As always, the attentiveness and sincerity in the affordable, hearing, teams approach is unmatched. Everything from setting the appointment to this resolution or solution for my reason being there is perfect! Thanks again and look forward to seeing you in three or four months.

Tom Gantert, on Google

Lola Smiley, on Google

Jamie Ruiz, on Google

Olivia Large, on Google

Felt very comfortable here. No pressure. Good test and counseling. Thanks Roxanne.

Jan Beckedorff, on Google

Very convenient appointment on a very short notice.

Marlene and Fred Walvoord, on Google

Roxanne was so kind and professional. Since I was there I went ahead and got sized for my customs ear plugs as well. The test was very easy. I would definitely recommend Affordable Hearing!

Debra Gustavus, on Google

Maryann Martinez, on Google

Randall Ritchey, on Google

Had my first appointment at Affordable Hearing Center. All the staff were friendly and professional. Roxanne administered a very thorough examination of my hearing and turned me over to Doctor Jane Petersen, nationally known hearing specialist who works closely with the Hearing Research Center at Iowa State University. We agreed...

Kat O'Berry, on Google

I am so impressed with this hearing center. My mom has dementia and they have been so incredible with her. They genuinely take the time to make sure that her hearing needs are met. We never feel rushed. The staff is friendly and helpful. Highly recommend!

Christy Seving, on Google

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